Refunds & Returns Policy

Cancellation of Purchase: Hemp Copenhagen Co. provides a 28-day cancellation-right from the day you receive your goods. This right also applies to goods that have been used*). The right to cancellation means that you must contact us within 14 days after receiving your order, and then you have 14 days to return the item. You are required to return the item(s) in substantially the same condition and quantity as it is received. You must bear the costs of returning the item(s) yourself.

For customized products, e.g. custom bed linen, we confirm all measurements and details via email before production. After your final approval, returns of customized products will not be accepted (except for faulty products).

*) For used products you will only be reimbursed the estimated sales-value.